What’s Covered?
Sentien Audio comes with a 2-year limited warranty, which covers:
Manufacturing defects
Non-functional electronics
Abnormal degradation not caused by misuse
What’s Not Covered?
Water damage (beyond IPX4 rating)
Physical damage from accidents or misuse
Unauthorized repairs or modifications
How to Claim Warranty
Submit a ticket via Sentien Help Centre and pick "Hardware issue" --> https://sentien.freshdesk.com/support/tickets/new
Include your order number and a description of the issue
Support will guide you through the replacement or repair process
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